Refund Policy

Anlamp Detailed Refund Processing Guidelines

At Anlamp, a brand under the company Emily Rose Johnson, we are committed to providing you with a secure and transparent refund process for all purchases made on anlamp.com.

Refund Authorization and Processing Timeline

A refund can only be fully authorized after the returned item(s) are successfully delivered to our facility at 30 N Gould St Ste N, Sheridan, WY 82801, United States. Upon receipt, the merchandise will undergo a thorough quality inspection to verify that it meets all mandatory return criteria outlined in our policy.

• Processing Time: Once the inspection is complete and the refund is officially approved, the internal processing typically takes up to 10 business days from the date of final approval.

Method of Refund Payment

All approved refund amounts will be exclusively credited back to the original payment method utilized for the initial purchase (e.g., the specific credit card, PayPal account, or Stripe).

• Bank Posting Time: While Anlamp initiates the transfer immediately upon approval, please be advised that it may take an additional 3 to 7 business days for your respective bank or financial institution to reflect the credited amount on your account statement.

Key Refund Financial Conditions

Customers should be fully aware of the following financial stipulations governing all refunds:

• Initial Shipping Charges: The initial shipping charges paid on the original order are strictly non-refundable.
• Return Shipping Costs: In situations where the return is processed due to customer preference (not a fault or error by Anlamp), the associated return shipping costs will be calculated and deducted from the final refundable amount.

For all inquiries related to exchanges, credit status, or any other assistance, please contact our support team directly via email at support@anlamp.com. We are dedicated to handling your request promptly and efficiently.