Anlamp Order Adjustment and Address Verification Policy
At Anlamp (anlamp.com), a brand of Emily Rose Johnson, we aim to provide flexibility while maintaining efficient order processing. This policy details our guidelines for modifying orders and verifying address information.
Order Modifications and Cancellations
We offer a flexible 4-hour window immediately following the placement of your order to request necessary adjustments or cancellations. This window is designed to give you peace of mind.
To cancel or modify your order within the 4-hour period, you must contact us promptly using one of the following methods:
- Use the Contact Us form on the anlamp.com website.
- Submit a direct support ticket.
- Email our support team directly at support@anlamp.com.
Our support team is prepared to assist with your request as quickly as possible.
Important Note: After the 4-hour window has elapsed, your order immediately moves into the processing and fulfillment stage at our facility in 30 N Gould St Ste N, Sheridan, WY 82801, United States. At this stage, we are unable to make any further changes or cancellations. We appreciate your understanding of this necessary restriction.
Address Accuracy and Verification
It is critical that you double-check your delivery address before submitting your order.
- It is your sole responsibility to ensure that the shipping address is complete and accurate, including the correct street name and number, city, state, and ZIP code.
Address-Related Issues
Anlamp is not liable for failed, delayed, or lost deliveries that are directly caused by incorrect, incomplete, or outdated address information provided by the customer at checkout. Ensuring your details are accurate helps us serve you more efficiently.
Customer Support
For all questions regarding your order, or for assistance with an address or modification request, our team is available via email at support@anlamp.com.